Points and Rewards for WooCommerce

 Features: 

1. Customers can earn points during the signing up, referral signup, referral purchase, points on the order total, and per currency spending.
2. Encourage your customers to earn reward points by awarding them user badges for different levels. 
3. Notify the user about their points by Notification Mail.
4. Track the loyalty points transaction of every customer with a point log report.
5. Offer WooCommerce rewards points in different languages with WPML Multilingual support.
6. Offer a specific number of points and rewards for a set price range of the order value.
7. Restrict customers from earning WooCommerce rewards on the purchase of items that they have purchased by redeeming the points of the existing reward.
8. Gamification feature that takes your WooCommerce loyalty program to the next level, and elevates your websites by enabling customers to spin the wheel and unlock rewards, enhancing interaction and excitement.
9. Admins can create multiple membership levels for their customers, where the customers will earn rewards upon reaching that level.

We have mentioned the installation process for both the Free and Premium Versions. The customers can refer to the one that is relevant to them. 

It is also important to know that Before activating the Points and Rewards for WooCommerce Pro, you should have the Points and Rewards for WooCommerce – WordPress plugin else the plugin will not function.

So, if you don’t already have it, you can download it directly from here:

 Download Loyalty Plugin Zip File

• Automatic Installation:

Automatic installation is the easiest option handled by WordPress. 

Follow these steps for the installation:
1) Go to the Admin panel navigate to the sidebar click on the ‘Plugins’ menu > ‘Add New’.
2) On the ‘Add Plugins’ page go to the search bar and type ‘Points and Rewards for WooCommerce’.
Once you find ‘Points and Rewards for WooCommerce’ by WP Swings, you can view the details about it such as the points release, rating, and description. One can install it, simply by clicking “Install Now”

•  Manual Installation:

The manual installation of the plugin is another option to install the plugin in the seller’s WordPress environment. 

The manual installation method involves downloading our ‘Points and Rewards for WooCommerce’ Extension and uploading it to the web server via their favorite FTP application. 

The steps for manual installation are as follows:
1) Upload the ‘Points and Rewards for WooCommerce’ folder to the /WP-content/plugins/ directory.
2) Activate the WooCommerce loyalty plugin through the ‘Plugins’ menu in WordPress.

**The best results can be viewed by using the “WooCommerce” standard theme (Storefront). Any third-party plugin might cause conflict with our plugin.**

To work correctly, the plugin must be installed by following the mentioned steps. However, if you have purchased the premium version of the plugin and you want the benefit from automatic updates or access the support platform to receive help from our staff, you need to activate the plugin. After Purchasing the premium version, navigate to My Account > Orders > Your Order. There you’ll find the License Key. The License Key is also sent to you on your mail id.

To do so, you have to navigate to the “License” tab, here you can enter the “License Code”, and click on the “Activate” button. Customers are supposed to receive these in their mail when they purchase the premium plugin.

After the successful installation of the plugin, the admin can perform all the plugins’ settings one by one.

• After the successful installation of the plugin, first of all, enable the plugin.
• Go to admin panel click on the WooCommerce > Points and Rewards > General Setting.
• Enable the points and Rewards settings by clicking on the checkbox.
• Click on Save Changes.

Enable the Signup Points for the user. Through this setting when the user sign up on your site then they will get some signup points as the reward.

• Kindly, go to the admin panel and click on WooCommerce > Points and Rewards > General Settings.
• Enable the Sign-up points and rewards settings and enter the signup points. A new user will get the signup points whenever they successfully sign up on your site.
• Admins now have the option to reward customers with “sign-up points” when they join using a referral link. They can decide whether to give points to everyone who signs up or only to those who sign up specifically through the referral link.Premium
• And lastly, click on the “Save Changes” button.

the user can see their Points Log Table through these steps:

• Go to My Account Page.
• Click on the “Points” tab from the sidebar.
• And last click in  View Points log link.

Through this setting customers will get the points on the referee (the user invited by the customer)  purchase.

• Enable the Referral Setting: Admins can enable this setting to reward the customer with reward points, when they invite other users to the website, and they sign-up. 
• Enter Referral Points: The admin can enter the number of points which he wants to reward the customer with.
• Minimum Referrals Required: The admin enter the minimum number of referrals that are required for the customer to win the points.Premium                                                                                                 
• Select Page Where You Want To Redirect: Here the user can decide the place where he wants the referral link to redirect. After choosing the final destination, the user will be redirected to that particular page. Premium
• Enable Referral Purchase Points: By selecting this setting the admin can enable the referral purchase point. Where the customer will be rewarded with points, once the referee (the customer who has signed up using your referral link) makes a purchase .Premium
• Enter Referral Purchase Points Type: The user can also toggle between the referral purchase point type. The available options are fixed or percentages.Premium
• Enter Referral Purchase Points: You can decide the number of points that the customer will get if people use the referral link to make a purchase.Premium
• Minimum Order Total for Referral Purchase Reward: By utilizing this functionality, referral purchase points will be rewarded to the customers when the order total exceeds the specified “order total”
• Assign Only Referral Purchase Points: The admin can assign “only referral purchase points” settings if they want their customers to earn points only after a purchase is made using the referral link that they’ve shared.Premium
• Enable Referral Purchase Limit: The admin can provide the customer with some upper limit by using this setting of the WooCommerce rewards points plugin. For example, Mr. A is a loyal customer of your company and wants to earn points as per this feature. Now, you have set a limit of 3 orders. So, now he will be awarded points only after the successful completion of 3 orders.Premium
• Set the Number of Orders for Referral Purchase Limit: The admin can set the number of orders for the same Referral Purchase Limit. We can take the same example, Mr. A is a loyal customer of your company and wants to earn points as per this feature. Now, you have set a limit of 3 orders. So, now he will be awarded points only after the successful completion of 3 orders.Premium
• Static Referral Link: Enable this setting, if you want to make the referral link permanent for the customers.Premium
• Referral Link Expiry: Select the number of days, after which the referral link will expire.Premium
• Enable To Refer Via Referral Coupon Code: You can enable this setting if you want your customers to refer via referral coupon codes.Premium
• Set The Amount For The Referral Coupon Discount: Select the amount for the referral coupon discount.Premium
• Referral Purchase Coupon Type: The admin can choose between fixed or percentage discounts.Premium

For Example: If user A has given User B a referral link to use. User B must use the same referral link to log in. After this User A will be awarded certain points. 

Frontend Demo For This Setting:

The users can enable this setting to allow their customers to share the referral link with other users through social media channels.

• Go to admin panel click on the WooCommerce > Points and Rewards > General Setting.
• Enable Social Sharing settings and select social media platforms.
• Click on the “Save Changes” button.

After successfully enabling the setting, your customers can share referral links to other users with social media platforms.

This setting allows the admin to update the text under the My Account > Points tab.

• Enter Text: The admin will get a chance to modify the text that depicts the loyalty points and rewards for WooCommerce here. The default text is set to “My Points”. 
• Enter Ways to Gain Points: The user can also use shortcodes like [Refer Points] for Referral Points[Per Currency Spent Points] for Per currency spent points and[Per Currency Spent Price] for per currency spent price
• Points Tab Text: This option gives the user a chance to replace the default “Points Tab” text with your text.
• Assigned Product Points Text: This option gives the user a chance to replace the default “Product Point” text with your text.

Enable this setting if you want to allow your customers to redeem their earned points and rewards over the Cart page and Checkout page to get the discount.

• Redemption Over Cart Sub-Total:
  Enable this setting if you want to allow your customers to redeem their earned points over the cart Sub-total.
• Conversion Rate:
  Enter the conversion rate of points redemption.
  The customer can redeem their points based on the conversion rate set by the admin. For example, the worth of 10 points is equal to $1.
• Enable “Apply Points” On Checkout:
  Enable this setting if you want to allow your customers to redeem their earned points over the Checkout page.
• Enable Point Usage LimitationPremium:
  This setting restricts the customer from redeeming some predefined points on the order. Customers can pay a particular part of the order using points.
• Select Points Limitation TypePremium:
  The user can select the type of discount they want to give to a user, as a fixed type or percentage type for an order. 
• Enter AmountPremium:
  Enter the points value that the customer can apply while placing the order. Customers can’t apply more than the mentioned value  
• Enable Point Restriction On Sale Product:Premium
  The admin can enable this option if he wants to restrict the points on any sales products. 
• Enter The Minimum Points You Want To Start RedemptionPremium:
  Here you can enter the minimum point of redemption.
  
• Show Redeem Notice On The Cart Page:
  This enables the admin to decide whether to show the “notice message” over the cart page. 
• Enter Points Redemption Messages: Admins can utilize this setting to make the redemption message dynamic. The message for your customers about the points redemption rate. Use the [POINTS] shortcode for points and the [CURRENCY] shortcode to display the currency value

Frontend Notice Message Implementation,

**Please Note: This setting will work in proportion with the above limitation type, if you have set it as fixed then please enter the amount (based on your conversion rate) that a user can pay with the help of their points (for example conversion rate: 1$=1P, you want a user can use max 50$, so 50$ will be equivalent to 50P, so the amount will be set as 50).** 

**Please Note:  If you choose the “select points limitation type” as a percentage. Then in the “Enter amount” you have to enter the percentage amount for which you want a customer to use their points. 

e.g., if you have set the limitation type as a percentage and in entering the amount you have set it as 20, then if a user is purchasing a $100 product, he will be eligible to use the amount equivalent to the 20% amount of $100. (Means $20 a user can pay with the help of their points)**

Customers can apply their points over the checkout page.

Your customers can see their total points on “Points Log Table”.

With the WooCommerce reward points system, the admin can select the maximum number of orders for the customers to earn a certain number of points.
For example, if the admin has set the maximum number of orders to 10 and the number of points to 5. Then, the customer will earn 5 points, after successfully ordering 10 times from the website. 

1. Enable Order Reward Settings: The admin can check this box if, he wants to enable the order reward points settings 
2. Enter Number of Orders: The admin can also set the maximum number of orders, that the customer would have to order to earn the reward points. 
3. Enter Order Reward Points: The admin can also set the number of rewards points, that he wants the customers to get after he successfully orders 
4. Select Points Type: Admins can utilize this section to either set a fixed reward system or a percentage on the entire order amount.
5. Enable to show reward message on the cart page: The admin can “enable” the setting to show the rewards notification on the cart page.
6. Enter Order Rewards Message: The admin can use this setting to set a message. Use these shortcodes for providing an appropriate message for your customers on his no. of [ORDER] and get rewards points [POINTS].

Frontend Screenshot Of This Feature In Action:

(The message that the customers will see when they are about to reach the order limit). 

WooCommerce points and rewards is compatible with Subscriptions For WooCommerce Free and Subscriptions For WooCommerce Pro , and WooCommerce Subscription this compatibility feature, the users get points on subscription products. It is also important to note that the WooCommerce subscription plugin is a paid plugin.

For example, if User A has bought a subscription product from your website for the first time, he/she will get points as per the reward system. But now with this compatibility, the user will also get points on renewal of the purchased product. 

• Enable Renewal Subscription Point Settings: The admin can check this box if he wants to enable this setting to give points when a subscription is renewed. 
• Enter Subscription Renewal Points: Here the admin can enter the number of points that he wants the user to be awarded on the renewal of the product. 

• Enable to show messages on the Account Page: The user can enable this setting if he/she wants to show the customers a message stating the number of points they will earn.
• Enter Renewal Message: Now, enter the text message here. The entered message will be shown on the user Account Page. Please enter a message including [Points] in this shortcode.

Creating a loyalty program is essential, but it only works best when you can clearly measure its performance. 

With the Analytics section of Points and Rewards for WooCommerce, store owners get a centralized view of their customer loyalty data. 

Track earned, redeemed, expired, and outstanding points, monitor redemption performance and activity trends, and see top customers by points balance to understand what’s working and optimize your loyalty strategy accordingly.

• Total Earned: Displays the total number of points awarded to customers through your loyalty program. Use this metric to understand how actively customers are earning points through activities.
• Total Redeemed: Shows the total number of points that customers have used to redeem rewards. A higher redemption volume indicates that customers are actively engaging with the rewards program and using their accumulated points.
• Total Expired: Displays the number of points that have expired based on your configured points expiry rules. This helps you monitor unused points and understand how many points are no longer available for redemption.
• Outstanding Balance: Shows the total number of points currently available in customers’ accounts and yet to be redeemed. This gives you an overview of the points that customers can potentially use for future purchases.

Note: Use the Export CSV option to download the points economy data for further analysis or record-keeping. 

The Points Liability Report helps you estimate the monetary value associated with the points currently held by customers.

• Estimated Liability: Displays the estimated monetary value of all outstanding points.

The Redemption Performance section helps you understand how effectively customers are using the points they earn.

This section provides a representation of points earned and redeemed over a selected period. The graph compares Points Earned, which shows the points awarded to customers, and Points Redeemed, which shows the points used by customers. 

Merchants can use the date range selector to analyze activity for a specific period, such as the last 30 days, and identify changes in customer engagement or spikes in earning and redemption activity. Click Refresh to update the analytics data, or use Export CSV to download the activity data for further analysis and record-keeping.

This section displays customers with the highest available points, along with their rank, name, email, points balance, and lifetime spend, helping you identify your most engaged loyalty program customers.

Prevent users from earning extra reward points on a more significant order total and exclude the shipping fees from the points of cart capacity. For excluding points on tax:

• Go to admin dashboard > WooCommerce > Points and Rewards > Per Currency Points & Coupons Settings

Through this setting, you can award points for every amount a user spends on your site, the customers will get the points based on the per currency points conversion whenever the customer spends some amount on the site then they will get some points as a reward.

This setting allows the admin to view the points log of any user and apply the action to add/deduct the points with the specific remark.   

With the WooCommerce Rewards points plugin, the merchants get a chance to assign points on previous orders. For example, before installing the points and rewards plugin, there might be a lot of orders that customers might be involved with. 

This setting enables the merchants to assign points to those orders.

Admins can sync the points-related data to klaviyo by using this settings. First, the admin should generate the public API key/ Site ID. To get the said public key – Click Here. 

To sync user points to their Klaviyo profile, click the Sync To Klaviyo Button

Admin can easily view the full report of the points log, from this section. The admins will now be in a position to see the reward points that the customers have redeemed.

Utilize this settings to get an overview of WooCommerce points earned and redeemed by the customers. There are different sections that helps the admin to get access to different sections – Name, email id of the customer, membership level, referred user count, and overall earned points. Further, the admin can analyze this section by also studying the bar graph.

Through this setting, you can notify your users about their points and rewards through email. You can easily customize the subject and description of the email according to necessity.

you can notify your users through the notifications like Custom Point Notification,Signup Points Notification, Product Purchase Points Notification, Order Amount Points Notification, Referral Points Notification, Upgrade Membership Level Notification, Product Purchase Points Notification, Deduct Assigned Points Notification, Points On Cart Sub-total, Points On Order Total Range.

Sending emails to notify customers about their points has become more advanced. Now, the plugin settings let the admin send well-curated emails rather than simple text emails.

Admin can set header and footer, and even design the body of the email emphasizing the purpose better.

To enable this feature the admin can tick mark the enable option.

Under the Points Notification settings, a list of email settings for the admin allows him to enable or disable email notifications for several activities. The steps are as follows:

• Go to admin dashboard > WooCommerce > Points and Rewards > Points Notifications
• In the ‘Points Notification’ section, navigate to the notification section admin wants to alter

The following notification modification options are available:
SignUp Points Notification Settings

Product Purchase Points Notification Settings

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default “Order Amount Point Notification“text is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [Points] shortcode in place of per currency spent points [USERNAME] shortcode in place of username [Refer Points] in place of Referral points [Total Points] shortcode in place of Total Points

Comment Points Notification SettingsPremium

Referral Purchase Points Notification SettingsPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Referral Purchase Point Notification“is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [Points] shortcode in place of Referral Purchase Points [Refer Points] in place of Referral points [Per Currency Spent Points] in place of Per Currency spent points and [Total Points] shortcode in place of Total Points.

Deduct ‘Per Currency Spent’ Point NotificationPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Your Points have been deducted“is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [DEDUCTEDPOINT] shortcode in place of points which have been deducted [USERNAME] shortcode in place of username [TOTALPOINTS] shortcode in place of Total Remaining Points.

Point Sharing NotificationPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Received Points Successfully!!“is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [Total Points] shortcode in place of Total Points, [USERNAME] shortcode in place of a username, and this section does not use [Points] shortcode.

Purchase Products Through Points NotificationPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Product Purchase Through Point Notification“ is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [PROPURPOINTS] shortcode in place of purchasing points[USERNAME] shortcode in place of username [Total Points]shortcode in place of Total Points.

Return ‘Product Purchase through Point’ NotificationPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default “Order Amount Point Notification“text is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like  [RETURNPOINT] shortcode in place of points which have been returned [USERNAME] shortcode in place of username [TOTALPOINTS] shortcode in place of Total Remaining Points

Referral Points Notification Settings

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default “Referral Point Notification“text is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [Points] shortcode in place of per currency spent points [USERNAME] shortcode in place of username [Refer Points] in place of Referral points [Total Points] shortcode in place of Total Points

Mail Template for Email ReferralPremium

To allow users to modify the email of the referral coupon code template steps are as follows:

• Go to admin dashboard > WooCommerce > Points and Rewards > Points Notifications
• In the ‘Points Notification’ section, navigate to the ‘Mail template for Email referral section’ 
• Admin can modify the email template accordingly.

Points Only on First Daily LoginPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Your points have been deducted“ is already mentioned in the text box. 
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [BIRTHDAY POINT] shortcode in place which has been added, [USERNAME] shortcode in place of a username, and [TOTAL POINTS] shortcode in place of Total Points.

Upgrade Membership Level Notification

Deduct Assigned Point Notification

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Your points have been deducted“ is already mentioned in the text box. 
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [COUPONCODE] shortcode in place of coupon code[POINTS] shortcode in place of points.

Points Only On Bday NotificationPremium

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Your points have been deducted“ is already mentioned in the text box.
• Email Description:  The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [BIRTHDAY POINT] shortcode in place which has been added, [USERNAME] shortcode in place of a username, and [TOTAL POINTS] shortcode in place of Total Points.

Points On Cart Sub-Total

Points Only On First Order Notification SettingsPremium

*Please Note: The point on the first order will be awarded when the order status has been completed*

Gamification Points Notifications

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Points Added“ is already mentioned in the text box.
• Email Description:
• Email Description: The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [GAMEPOINTS] shortcode in place of points that have been added and [TOTALPOINTS] shortcode in place of Total Points.

User Badges Points Notifications

• Enable: The user can enable this setting to proceed.
• Email Subject: You can use this section to customize the subject of your mail. The default text of “Points Added“ is already mentioned in the text box.
• Email Description: 
• Email Description: The user can utilize this setting to customize the text of the email description. They can also use shortcodes like [BADGESPOINTS] shortcode in place of points that have been added and [TOTALPOINTS] shortcode in place of Total Points.

The WooCommerce reward plugin, allows your customers to get the membership level by the required points and keep the benefits on the selected categories or products fulfilled by that level.

You can create the level for the membership by the following steps:

• Enable Membership: Enable Membership setting.
• Exclude Sales Products: Exclude sale products from the membership benefits.
• Create Membership
  • Enter Level: Enter the name of membership.
  • Enter Points: Enter the number of points to get the membership.
  • Expiration Period: Enter the expiration period of the membership.
  • Select Product Category: Select product categories on which membership discount will be applied.
  • Select Product: Select the products from the categories on which the membership discount will be applied.
  • Enter Discount: Set the value that will be applied as the percentage discount amount on the memberships’ product and categories.

After successfully created the membership level, your customer can view the benefits of membership level by clicking on the “View Benefits” button.

Click on the link customer can view the benefits of the membership level.

By clicking on the “Upgrade Level” button, your customer can get the membership benefits easily.

Now you can see your upgraded membership.

• Membership Log: By clicking on the ‘Membership log link’ the admin can view the details of all members.

Through this setting, you can assign equal points and rewards for all products at once in the global setting. After that, your customers will get the same points for purchasing any product.

This setting allows you to assign points to the products in three ways.

1. Globally
2. Category wisePremium
3. Per Product-wisePremium
4. Display Assign Points on the Shop PagePremium

Through this setting, you can assign equal points to each product at once in the global setting.

Enable this setting if you want to assign the same points on all the products and enter the points that you want to assign for all products.

Shortcodes allow the admin to quickly display values such as current membership level, current points of a user, notification info, and referral links, at needed places simply using these shortcodes.

• [MYCURRENTUSERLEVEL]: This shortcode is used for displaying the current Membership Level of Users.For example, If you want to show the current Membership Level for the customers on the shop page.
  The admins can simply go to the “Shop page” paste the Shortcode of Membership Level and click on the update button. The current Membership Level of the customer will be displayed along with the text.

• [MYCURRENTPOINT]: This shortcode is used for displaying the current Points of Users. Utilize this shortcode to display the current Points of Users.For example, If you want to show the customer’s current points on the shop page.
  Simple Go to the “Shop page” paste the Shortcode of current points and click on the update button. The current points of the customer will be displayed with the text.

• [SIGNUPNOTIFICATION]: This shortcode is used for displaying signup notifications anywhere on the site.For example, If you want to show the signup notification on the shop page.
  Simple Go to the “Shop Page” and paste the Shortcode of the sign-up notification the most important thing is that the signup point feature must be enabled from the “General Setting”.

Here you can select a color for the notification bar.

Frontend Representation –

With this feature of the WooCommerce loyalty program plugin, merchants can restrict customers from earning reward points on the purchase of products, that the customers have bought by redeeming their existing reward points. 

Now, when the customer orders a product by using points, he will be shown a message (if the admin has enabled the message settings), stating “You will not get any reward points” or whatever custom message the admin chooses to show. 

For example, Mr. A has 250 reward points that he wants to use to purchase a hoodie. Now, when he redeems these points (i.e. 250 reward points), he will not get any points on the successful purchase of that particular product.

• Enable Restrict Points Settings: The admin can enable this setting to restrict users from earning points. 
• Enable Message Settings: The admin can enable this setting if he wants to show a custom message to his customers about the points restriction. 
• Enter Message: Admins can enter a custom acknowledgment message, that they won’t show the customers on the cart page after they “apply points” 

Admins can allow their customers to earn WooCommerce reward points if they purchase using a particular payment method—the default payment methods i.e. cash on delivery, direct bank transfer & check payments. 

But if you have the premium version installed, if can incorporate other payment methods.Premium

Merchants can now reward the guest users visiting your WooCommerce store for the purchases they have made. But there’s a catch here – they can only redeem these points after successfully registering for your WooCommerce store. So, it’s a win-win.

• Enable to Earn Points for Guest Users: The admins can enable this settings to allows their guest users to earn rewards points, the earned points will be awarded on the email address of the user. To redeem the earned points, the user must login using the same email address. 
• Enter Points: Specify the points that you want to reward your guest users with, when they make a successful purchase on your WooCommerce store. 

Frontend Representation of This Feature:

This setting allows your customers to get the points by fulfilling the order amount range.

The customer will get some points whenever their order amount varied between the maximum and minimum amount of the Order Range.

To enable the ‘Order Total Points’ setting first you have to click on the checkbox to enable the setting and then set the points within the order amount range and the last click on the ‘Save Changes’ button to save the settings.

The WooCommerce rewards plugin now enables merchants to make their websites more engaging and interesting with gamification settings. After enabling the settings your customers will get a chance to spin the “win-wheel” and earn rewards. The settings of this feature are completely dynamic. The merchants will be able to fully customize the win-wheel. Admins take the reins! Tailor your win-wheel down to the last detail: choose positions, colors, and segments, and set the points for each section. Craft an experience that’s uniquely yours. Decide whether customers can spin freely or implement cooldown periods. Keep the engagement level just right for your audience.

Gamification Settings, 

1. Enable Gamification Settings: The admins can enable the settings if they want to enable this feature for their customers.
2. Select Canvas Icon Positions: Merchants also gets the liberty to select the positioning of the “win-wheel”. 
3. Select Pages to Show Win Wheel: By utilizing this setting, the admin can select the pages where he wants to showcase the win-wheel. 
4. Choose the Segment to Stop Spinner: Here the admin can select a particular segment where he wants to stop the spinner. If he leaves the field blank, in that case, the spinner can stop randomly on any segment.
5. Specify the Duration (days): The admins can also specify a certain number of days or a cooldown period. This is how this works, you’re the admin, and the number of days for the cooldown period that you have specified is “5 days”. So, now when a customer comes to your website and spins the wheel. He will be in a position to “claim the rewards points” after claiming the same. The win-wheel will completely disappear for the customer. After the duration of 5 days, they’ll be in a position to spin the wheel again.

Win-Wheel Segments Settings,

• Segment Name: The admins can also change the name of these segments from this section. 
• Segment Points: From this section, the admin can choose the number of points, that he wants the customers to earn. 
• Segment Font Size: The admins can select the font size for the name of the segments that will appear on the win-wheel. 
• Segment Color: The colors of these segments can also be changed as per the requirements of your store. 

(NOTE: The minimum number of segments that the admin will have to select is 6, and the maximum number of segments that he can add in the wheel is 12)

The points and Rewards plugin enables merchants to possess the authority to establish precise threshold levels that customers must attain to unlock distinct user levels. This provides you with the capability to set attainable milestones that are in sync with your business objectives. 

This feature empowers you to craft a structured and highly motivating journey for your customers. The admins have full control over their position and level names. They can also set the milestone threshold for customers to reach their desired level with ease, and reward point values that the customers will get. Plus, we understand the importance of aesthetics. Merchants can easily customize badge images to align with their brand.

Customers will receive notifications Via WhatsApp and text messages about the points they have, earned and redeemed on the WooCommerce platform. 

17.1. SMS Integration 

• Enable SMS API Features: This toggle button is required to be enabled to offer easy Twilio service integration for your SMS reminders.

To conceivably send SMS reminders, our plugin has offered Twilio  compatibility. You are just required to create your Twilio account link the respective credentials for integration and send easy SMS(s), which keeps their customers updated about the earned and redeemed points. 

• Enter Account SID – Admins can insert the account “security identifier” or the Account SID. You will find all the relevant credentials by clicking the mentioned link, this link will redirect you to “Twilio’s” website. 

Navigate to API Keys > Credentials Token.

• Account Authentication Token – Utilize this field to enter the mentioned credentials on Twilio’s website.
• Account Twilio Number – The admin has to “buy” a Twilio number for this feature to work efficiently. Just click on the mentioned link to do so.
• Enable This Setting To Allow Users To Deactivate SMS Notifications – Admins can enable this settings to give their customers the ability to deactivate receiving text messages. 

17.2. WhatsApp Integration

• Enable Whatsapp Integration: Marketers can enable this setting, to utilize the functionality of this integration.
• Enter Access Token: Next, you need to enter your Access Token to integrate WhatsApp with your site. This token can be obtained from the Facebook Developer Dashboard after creating an account. 

Let’s see how to do it….

After creating your account on the Facebook Developer Dashboard, navigate to the Apps section from the top bar and create a new app.

Fill out the required fields in the multi-step form based on your needs. 

Once completed, your new application will be set up, and you will be redirected to the application dashboard.

On the left sidebar, locate the WhatsApp section and click on API Setup. If you don’t see the WhatsApp option, you can easily add it from the Product section below with a single click.

Inside the API Setup section, click on the Generate Access Token button. A pop-up window will appear, prompting authentication. Once authenticated, your Access Token will be generated and ready for use.

Once you have generated your Access Token, copy it and paste it into the Enter Access Token field in the plugin.

• Enter Phone Number ID: Next, locate your Phone ID in the developer dashboard. As shown in the screenshot below (with some details blurred for security purposes).

• Copy the Phone ID and paste it into the Phone ID section of the plugin.

  After completing these steps, the next step is to send a test message to verify that your WhatsApp configuration is working correctly. This will ensure that the integration is set up properly and ready for use.

To verify your WhatsApp integration, enter the recipient’s phone number in the “To” section of the plugin. Then, click on the “Send Message” button.

• Enter WhatsApp Template Name:  If the configuration is correct, a message will be successfully sent to the recipient using the default template. 

The next step is to create a WhatsApp Template for sending customized messages to your members. The template name must be set as “wps_wpr_template” and cannot be changed. 

You can use this fixed name when designing a custom template to personalize your messages.

To create a WhatsApp template, follow these steps:

Access WhatsApp Manager

• Navigate to the App Dashboard from the top left corner.

Under the dashboard, click on WhatsApp Manager.

Manage Templates

• In the WhatsApp Manager, click on Manage Templates to view a list of previously created templates (if any exist).

Create a New Template

• Click on the Create Template button.
• Ensure that the template name is set as ““wps_wpr_template”, as this name is fixed and cannot be modified.

While creating your template, you can define the subject and body content, using placeholders for dynamic data.

• {{1}} will be replaced with the customer’s name.
• {{2}} will be replaced with the body content of the message.
• You can add additional placeholders for any other details you want to personalize.

Once you’ve customized your template, click the Submit for Review button in the top right corner. The Facebook review team typically takes around 24 hours to approve the template.

Once approved, your template will be active and ready to use.

Enable This Setting To Allow Users To Deactivate WhatsApp Notifications: Admins can enable this settings to give their customers the ability to deactivate receiving WhatsApp messages.

The WooCommerce points and rewards plugin enables store owners to run engaging, gamified campaigns, such as referral, quiz, birthday rewards, first-order points, gamification and comment-based points, all within customizable pop-ups. 

Options like showcasing earned points, referral counts, setting dynamic images for the pop-up, and choosing specific display pages make it fun, engagement-targeted, and reward-driven.

The admins run multiple quizzes by configuring the settings mentioned below – 

• Enable Quiz: Enable this settings to allow your customers to start the quiz contest.
• Enable Quiz Question: Specify the question, to begin the quiz.
• Enter Options: Specify the options for answers that you customers will see and answer.
• Enable Quiz Answer: Mention the correct answer for the quiz, that your customer will answer, and get reward points.
• Enter Quiz Rewards Points : Set the reward points that your customers will earn upon answering the right answer.

NOTE: The multiple quizzes feature will only work if you have the premium version of the plugin

Frontend Representation of This Feature (Play A Quiz) :

Utilize these settings to make changes as per the requirements of your business.

• Set Modal Heading: Admins can dynamically change the heading for the pop-up or modal. 
• Enter the Campaign Image URL: Specify the image URL that you would like to showcase over the campaign pop-up. The admins also gets the chance to selected from the existing pre-defined templates for different festivals. We are currently 9 templates for Easter, Halloween and Black Friday. Three of each. By using this templates – the headings, the colour scheme, and the image is pre-defined. 

Frontend Reprsentation of the Existing Templates –

Frontend Reprsentation of the Pop-Up/Modal- 

• Show Current Points on Modal: Enable this settings if you want to showcase the total number of reward points earned by the customer in real-time.
• Show Total Referral Count on Modal: Enable this settings if you want to showcase the total referral count.

Frontend Representation: 

The A/B Testing section lets store owners test two campaign variants and compare their performance based on impressions, conversions, and conversion rate (CVR). 

You can preview each variant, monitor the confidence level, CVR lift, and current leader, and review the system’s recommendation to determine which variant performs better. 

Once sufficient data is collected, you can declare a winning variant, or pause, delete, refresh, or create a new A/B test.

This is the newest addition to the Campaigning feature. Merchants can encourage customers to visit their social media platforms by setting specific reward points for certain actions. For example, if a customer visits your company’s Pinterest account, they get rewarded 10  points, and so on. 

• Select Campaign Type: Select which social media platform you are targeting. 
• Campaign URL: The admins should enter the URL for the particular page where you want to redirect your customers to earn points. 
• Reward Points: Enter the reward points that your customers will receive. 

Frontend Representation,

The Points and Rewards for WooCommerce plugin is compatible with the WordPress Multilingual (WPML) plugin for localization of the Points and Rewards for WooCommerce plugin’s strings.

In order to translate the Points and Rewards plugin, you need to extract all the plugins’ strings. Follow these steps:

• Go to WordPress Dashboard > WPML > Themes Plugins Localization
• Navigate to the ‘Strings in the plugins’ section 
• Select Points and Rewards for WooCommerce from the list of plugins
• On the bottom of the page, Click ‘ Scan selected plugins for strings 

For translating the strings into a different language click on the number of strings present next to the plugin.

You’ll be redirected to a page where all the strings of the plugin are listed and you can translate each string from here.

On visiting this page you can manually select a string for translation by clicking on the “+” button next to each string in a row.

A popup will occur in which you can write the translation of the string.

Once you’ve written the translation it will be automatically saved and when the customer chooses a different language they’ll see the translated version of the string.

Point and Reward WooCommerce plugin is compatible with the Wallet system for WooCommerce [Free] and Wallet System for WooCommerce Pro plugin. This compatibility allows you to convert your earned points into wallet credit based on a certain conversion rate. The admin can set points conversion into wallet credit he wants to allow. For example, 20 points equals 2 wallet credits. Customers can later use this wallet credit for purchase in the store.

The Points and Rewards Plugin is compatible with Subscriptions For WooCommerce Free and Subscriptions For WooCommerce Pro allows the users to get points on subscription products.

NOTE:  We also reward points on subscription renewals. 

WooCommerce Points and Rewards is now compatible with Membership with WooCommerce and Membership for WooCommerce Pro. This allows the admins to award a specific set of points, after the successful completion of a Membership Plan – gold, silver, platinum, or any other kind of plan.
To enable this feature, the admin should download the membership plugin. After doing so, he will make a “membership plan”, he will then navigate to the “edit page” of the decided plan. 

Points And Rewards Section, 

The points will be assigned only when the status of the membership is complete. 

• Enable Points Settings: The admin can enable the “points and rewards” compatibility by enabling this setting
• Enter Points: Merchants can use this section to enter the points that, they want to award their customers after they have purchased a membership plan which is completed successfully

The Points and Rewards for WooCommerce plugin is compatible with the Currency Switcher for WooCommerce plugin.

The WOOCS plugin allows you to change your website’s working currency.

To change the currency of the wallet system, Install and activate the Currency Switcher plugin. And follow the instructions:

• Go to WooCommerce > Settings > Currencies.
• Select any of the listed currencies.
• Click on the Save Changes button.

Afterward, all transactions will take place in the currency you choose.

The WooCommerce loyalty points plugin is compatible with the Ultimate Gift Cards For WooCommerce Free and Gift Cards For WooCommerce Pro that allows customers to earn extra points on the purchase of gift card products.

Compatibility with Gutenberg Block allows the merchants to seamlessly utilize the shortcodes to add different elements to different pages. All the shortcodes are already listed here, 

Frontend Representation –

This compatibility with Klaviyo allows admins to sync their points-related data to customers profile to Klaviyo. 

To utilize this functionality to navigate to Point 5.5. – Sync Points To Klaviyo

Don’t see a feature in Point and Rewards for WooCommerce plugin that you think would be useful?

We’d love to hear it: Reach out to our Support query and we’ll consider adding it in a future release.

Users can utilize the following sections to get in-depth knowledge about the Points and Rewards plugin…

• 13 Smart Ways To Implement Loyalty Reward Points For eCommerce Customers
• How To Setup A Points And Reward System On Your WooCommerce Store?
• Top 8 Methods To Earn, Use & Redeem WooCommerce Points And Rewards

• How To Setup A Customer Loyalty Program with WooCommerce Ultimate Points and Rewards?
• Delight Your Customers & Earn Huge Sales with Ultimate Points And Rewards User Notification Add-On
• How to Setup Loyalty Points System In WooCommerce With Free Points and Rewards for WooCommerce?
• https://youtu.be/c84BI0dYkCk?si=8urs5_1bJ8GkIYQI
• WooCommerce Points and Rewards: How to Setup Points and Rewards for Customers || Tutorial
• How To Increase Customer Loyalty and Increase Sales With Points and Rewards For WooCommerce
• WooCommerce Points and Rewards: How To Give Per Currency Points, Build Membership?
• https://youtu.be/1OPIEui1BiU?si=mRUfPdwRCY1Iz6QM
• How to set up a points and rewards system in your shop: WooCommerce Points and Rewards
• WooCommerce Points and Rewards: Boost Your WooCommerce Sales: How To Setup Gamification & Badges?

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