6.1.View Zendesk Tickets

  • You can see the generated Zendesk tickets on the WooCommerce order details page. For this, go to the admin panel in your WordPress dashboard and navigate to WooCommerceOrders.
  • Click on a particular order and if the buyer of that order would have generated any Zendesk tickets, it will be shown on the order details page.
zendsk ticket view
  • Each generated ticket will display the Status, Subject, and Description. 
  • You can also view all the tickets generated by a registered user by going to the Users→ All Users→ enter user name in Search bar→ Show Tickets
zendesk for woocommerce
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